More about ivr doctors

With more than 20 years of human factors and usability experience solving Interactive Voice Response (IVR) system problems, IVR Doctors can bring their cost-reduction expertise to your company - with increased self-service utilization and improved customer satisfaction.

IVR Doctors offers IVR Workshops and IVR Usability Tests ("Wizard of Oz" Usability Tests).  In addition, IVR Doctors publishes an annual Energy Utility IVR Benchmark Report.  This year's report includes the ratings and rankings of 100 companies in the U.S. and Canada and examines each on the basis  of Functionality, Usability and Aesthetics.

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Morgan Multimedia still exists!

We still offer many of the services we did before. Tell us what you need and we'll get back to you shortly.

Morgan Multimedia, Inc. -